@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:400;font-display:swap;src:url(../media/e390973e931a41c5-s.0rgnxg2b64rzs.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:400;font-display:swap;src:url(../media/59b15b4bcd7b1eb5-s.2vemzm0itqzfy.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:400;font-display:swap;src:url(../media/e532fa1b9921e1cd-s.3cb5lpr2l6xud.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:400;font-display:swap;src:url(../media/2fe89d53234c61d4-s.1u30mmyq6lnsd.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:400;font-display:swap;src:url(../media/99e609270109b47d-s.p.40sczeszzbjw1.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/5e05ae5b48faa55e-s.1yd4_i3e35931.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/a7afbb44bec2bb18-s.1qc6dx89jd2qv.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/02263ebadd758ea4-s.29yke99gs9qpn.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/68757d6cddeff913-s.1i-sca43-qwng.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Mono;font-style:normal;font-weight:500;font-display:swap;src:url(../media/effe91970fc4db64-s.p.0oace-s_gkfks.woff2?dpl=dpl_DdbxriYHc69jhZJgn9YLvmY35cbM)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Mono Fallback;src:local(Arial);ascent-override:76.16%;descent-override:20.43%;line-gap-override:0.0%;size-adjust:134.59%}.ibm_plex_mono_b8c3c420-module__vGkobG__className{font-family:IBM Plex Mono,IBM Plex Mono Fallback;font-style:normal}.ibm_plex_mono_b8c3c420-module__vGkobG__variable{--font-plex-mono:"IBM Plex Mono", "IBM Plex Mono Fallback"}
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-font-weight:initial;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000}}}@layer theme{:root,:host{--font-sans:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--color-white:#fff;--spacing:.25rem;--text-xs:.75rem;--text-xs--line-height:calc(1 / .75);--font-weight-bold:700;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.hidden{display:none}.inline-flex{display:inline-flex}.h-8{height:calc(var(--spacing) * 8)}.h-10{height:calc(var(--spacing) * 10)}.items-center{align-items:center}.justify-center{justify-content:center}.bg-\[\#173c38\]{background-color:#173c38}.bg-transparent{background-color:#0000}.px-2{padding-inline:calc(var(--spacing) * 2)}.px-4{padding-inline:calc(var(--spacing) * 4)}.text-xs{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height))}.text-\[9px\]{font-size:9px}.font-bold{--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold)}.text-\[\#a34d32\]{color:#a34d32}.text-white{color:var(--color-white)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}@media (hover:hover){.hover\:bg-\[\#244f49\]:hover{background-color:#244f49}.hover\:bg-\[\#ebe0d8\]:hover{background-color:#ebe0d8}}.focus-visible\:ring-2:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.focus-visible\:ring-\[\#a34d32\]:focus-visible{--tw-ring-color:#a34d32}.focus-visible\:outline-none:focus-visible{--tw-outline-style:none;outline-style:none}.disabled\:opacity-50:disabled{opacity:.5}}:root{--ink:#1a2e2c;--ink-strong:#122422;--muted:#5e6e6b;--subtle:#7a8f8a;--canvas:#f1f5f3;--surface:#fff;--surface-soft:#f7faf9;--line:#d0dbd7;--line-strong:#b5c4bf;--brand:#1f5c56;--brand-hover:#174843;--brand-soft:#d8e8e5;--warning:#c47a16;--warning-soft:#fff4e0;--danger:#c0362c;--danger-soft:#fce8e6;--positive:#1f6b5c;--positive-soft:#e3f2ee;--sidebar:#163f3b;--sidebar-muted:#a8c4bf;--focus:#c26a3a;--shadow:0 8px 28px #1a2e2c0f}*{box-sizing:border-box}html{background:var(--canvas)}body{background:var(--canvas);color:var(--ink);font-family:var(--font-manrope), var(--font-noto), "Noto Sans TC", system-ui, sans-serif;text-rendering:optimizelegibility;margin:0}button,input{font:inherit}button,a{touch-action:manipulation}button:focus-visible,a:focus-visible,input:focus-visible,summary:focus-visible{outline:3px solid var(--focus)}@supports (color:color-mix(in lab, red, red)){button:focus-visible,a:focus-visible,input:focus-visible,summary:focus-visible{outline:3px solid color-mix(in srgb, var(--focus) 75%, transparent)}}button:focus-visible,a:focus-visible,input:focus-visible,summary:focus-visible{outline-offset:2px}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.eyebrow{color:var(--brand);letter-spacing:.12em;margin:0 0 8px;font-size:11px;font-weight:800}.admin-shell{grid-template-columns:256px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:var(--sidebar);color:#fff;flex-direction:column;height:100vh;padding:24px 16px 18px;display:flex;position:sticky;top:0}.admin-brand,.login-brand{align-items:center;gap:11px;display:flex}.admin-brand{border-bottom:1px solid #ffffff1c;padding:0 10px 24px}.admin-brand>img,.login-brand>img{object-fit:cover;background:#f7f4ec;border-radius:13px;flex:none;width:38px;height:38px}.admin-brand div,.login-brand div,.operator>div:nth-child(2){flex-direction:column;min-width:0;display:flex}.admin-brand strong,.login-brand strong{font-size:15px}.admin-brand small,.login-brand small{color:#8fa3b5;font-family:var(--font-plex-mono), monospace;letter-spacing:.12em;margin-top:3px;font-size:8px}.sidebar nav{flex-direction:column;gap:4px;margin-top:24px;display:flex}.sidebar nav a{min-height:44px;color:var(--sidebar-muted);border-radius:12px;grid-template-columns:22px 1fr auto;align-items:center;gap:10px;padding:0 12px 0 14px;font-size:13px;font-weight:650;text-decoration:none;transition:color .15s,background .15s;display:grid;position:relative}.sidebar nav a:hover{color:#fff;background:#ffffff0f}.sidebar nav a.active{color:#fff;background:#ffffff1c}.sidebar nav a.active:before{background:var(--focus);content:"";border-radius:0 3px 3px 0;width:3px;position:absolute;top:8px;bottom:8px;left:0}.sidebar nav a b{color:#fff;background:#c0362c;border-radius:999px;place-items:center;min-width:22px;height:22px;padding:0 6px;font-size:10px;display:grid}.operator{border-top:1px solid #ffffff1c;grid-template-columns:36px minmax(0,1fr) 36px;align-items:center;gap:10px;margin-top:auto;padding:18px 8px 0;display:grid}.avatar{width:36px;height:36px;color:var(--ink-strong);background:#c9d7e4;border-radius:50%;place-items:center;font-size:11px;font-weight:800;display:grid}.avatar.large{width:46px;height:46px;font-size:13px}.operator strong,.operator small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.operator strong{font-size:12px}.operator small{color:#8fa3b5;margin-top:3px;font-size:10px}.icon-button{color:#8fa3b5;cursor:pointer;background:0 0;border:0;border-radius:10px;place-items:center;width:36px;height:36px;display:grid}.icon-button:hover{color:#fff;background:#ffffff14}.workspace{min-width:0;padding:38px clamp(24px,4vw,64px) 48px}.workspace-header{justify-content:space-between;align-items:flex-start;gap:28px;display:flex}.service-date{color:var(--muted);font-family:var(--font-plex-mono), monospace;letter-spacing:.04em;margin:0 0 8px;font-size:11px;font-weight:600}.workspace-header h1{color:var(--ink-strong);letter-spacing:-.04em;margin:0;font-size:clamp(28px,3vw,38px);font-weight:730}.section-description{color:#3d5568;max-width:680px;margin:10px 0 0;font-size:14px;line-height:1.6}.system-status{border:1px solid var(--line);background:var(--surface);min-height:36px;color:var(--muted);font-family:var(--font-plex-mono), monospace;border-radius:12px;flex:none;align-items:center;gap:8px;padding:0 12px;font-size:10px;display:flex;box-shadow:0 4px 14px #1237320a}.system-status span{background:#1f6b5c;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #e3f2ee}.header-actions{align-items:center;gap:8px;display:flex}.mobile-signout{display:none}.metrics{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:30px;display:grid}.metrics article{border:1px solid var(--line);background:var(--surface);border-radius:18px;justify-content:space-between;align-items:flex-start;min-height:112px;padding:20px;display:flex;box-shadow:0 8px 24px #1237320a}.metrics article>svg{background:var(--brand-soft);width:40px;height:40px;color:var(--brand);border-radius:12px;padding:10px}.metrics article.urgent-card{background:#f8e4df;border-color:#d9a094}.metrics article.urgent-card>svg{color:#8f2f22;background:#f0cdc5}.metrics article p{color:#3d5568;margin:0;font-size:12px;font-weight:650}.metrics article strong{color:var(--ink-strong);font-family:var(--font-plex-mono), monospace;margin-top:12px;font-size:29px;font-weight:500;display:block}.metrics article.urgent-card p,.metrics article.urgent-card strong{color:#6d261c}.overview-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:20px;margin-top:22px;display:grid}.panel,.practitioner-card,.safety-card,.match-card{border:1px solid var(--line);background:var(--surface);border-radius:18px;box-shadow:0 8px 24px #1237320a}.panel-title{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:18px;min-height:78px;padding:18px 20px;display:flex}.panel-title .eyebrow{margin-bottom:5px;font-size:9px}.panel-title h2,.practitioner-card h2,.safety-card h2,.match-card h2{color:var(--ink-strong);letter-spacing:-.02em;margin:0;font-size:18px}.text-link{min-height:36px;color:var(--brand);align-items:center;padding:0 8px;font-size:12px;font-weight:750;text-decoration:none;display:inline-flex}.queue-list{flex-direction:column;gap:6px;padding:8px;display:flex}.queue-link{min-height:54px;color:var(--ink);border-radius:12px;grid-template-columns:minmax(0,1fr) 32px 18px;align-items:center;padding:0 12px;font-size:13px;text-decoration:none;display:grid}.queue-link:hover{background:var(--surface-soft)}.queue-link span{align-items:center;gap:10px;font-weight:650;display:flex}.queue-link i{background:#8fa3b5;border-radius:50%;width:8px;height:8px}.queue-link.urgent{color:#6d261c;background:#f8e4df}.queue-link.urgent i{background:#8f2f22}.queue-link.urgent strong{color:#6d261c}.queue-link strong{font-family:var(--font-plex-mono), monospace}.queue-link svg{color:var(--subtle)}.activity-list{margin:0;padding:6px 20px 14px;list-style:none}.activity-list li{border-bottom:1px solid var(--line);grid-template-columns:24px minmax(0,1fr) auto;align-items:center;gap:8px;min-height:61px;display:grid}.activity-list li:last-child{border-bottom:0}.activity-list svg{color:var(--positive)}.activity-list div{flex-direction:column;gap:4px;min-width:0;display:flex}.activity-list strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.activity-list span,.activity-list time{color:var(--muted);font-size:10px}.activity-list time{font-family:var(--font-plex-mono), monospace}.data-panel,.card-list{margin-top:30px}.toolbar{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:18px;min-height:72px;padding:14px 18px;display:flex}.toolbar form,.users-filter-form{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.users-filter-form select,.ops-form select,.ops-form input[type=number]{border:1px solid var(--line-strong);min-height:40px;color:var(--ink);font:inherit;background:#fff;border-radius:11px;padding:0 12px;font-size:12px}.filter-chip-row{flex-wrap:wrap;gap:8px;display:flex}.filter-chip{border:1px solid var(--line);min-height:34px;color:var(--muted);background:var(--surface);border-radius:999px;align-items:center;padding:0 12px;font-size:12px;font-weight:650;text-decoration:none;display:inline-flex}.filter-chip:hover,.filter-chip.active{border-color:var(--brand);color:var(--brand);background:var(--brand-soft)}.exception-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.ops-form{border-top:1px solid var(--line);background:var(--surface-soft)}.search-field{border:1px solid var(--line-strong);background:var(--surface);width:min(380px,55vw);height:42px;color:var(--muted);border-radius:12px;align-items:center;gap:9px;padding:0 12px;display:flex}.search-field:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-soft)}.search-field input{min-width:0;height:100%;color:var(--ink);background:0 0;border:0;outline:0;flex:1}.toolbar button,.review-form button,.table-action{background:var(--brand);color:#fff;cursor:pointer;border:0;border-radius:11px;min-height:40px;padding:0 15px;font-size:12px;font-weight:750}.toolbar button:hover,.review-form button:hover,.table-action:hover{background:var(--brand-hover)}.toolbar>span{color:var(--muted);font-size:12px}.table-scroll{width:100%;overflow-x:auto}table{border-collapse:collapse;text-align:left;width:100%}th{height:43px;color:var(--muted);background:var(--surface-soft);letter-spacing:.07em;text-transform:uppercase;padding:0 18px;font-size:10px;font-weight:800}td{border-top:1px solid var(--line);min-height:62px;color:var(--muted);vertical-align:middle;padding:15px 18px;font-size:12px}td>strong,td>span>strong{color:var(--ink);font-weight:720}td>span{flex-direction:column;gap:4px;display:flex}td>span>span,td>span>time{color:var(--muted);font-size:10px}td .privacy-details{max-width:240px;color:var(--ink);white-space:normal;font-size:12px;line-height:1.4}.status-pill{box-sizing:border-box;color:#3d5568;letter-spacing:normal;white-space:nowrap;text-align:center;background:#e8edf3;border-radius:999px;place-items:center;width:max-content;height:24px;padding:0 10px;font-size:10px;font-weight:700;line-height:1;display:inline-grid}.status-pill.positive{background:var(--positive-soft);color:var(--positive)}.status-pill.warning{background:var(--warning-soft);color:var(--warning)}.status-pill.negative{background:var(--danger-soft);color:var(--danger)}.card-list{flex-direction:column;gap:16px;display:flex}.practitioner-card,.safety-card,.match-card{overflow:hidden}.practitioner-summary{grid-template-columns:46px minmax(0,1fr) auto;align-items:center;gap:14px;padding:21px;display:grid}.practitioner-summary p{color:var(--muted);margin:5px 0 0;font-size:12px}.tag-row{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.tag{box-sizing:border-box;height:24px;color:var(--muted);letter-spacing:normal;text-align:center;white-space:nowrap;background:#e8edf3;border-radius:999px;place-items:center;padding:0 10px;font-size:10px;font-weight:700;line-height:1;display:inline-grid}.fee{flex-direction:column;align-items:flex-end;gap:5px;display:flex}.fee span,.practitioner-details span{color:var(--muted);font-size:10px}.fee strong{font-family:var(--font-plex-mono), monospace;font-size:15px}.practitioner-details{border-block:1px solid var(--line);background:var(--surface-soft);grid-template-columns:1fr 1fr;gap:16px 20px;padding:15px 21px;display:grid}.practitioner-details>div{flex-direction:column;gap:6px;display:flex}.practitioner-details strong{font-size:12px}.verification-notes{border-bottom:1px solid var(--line);grid-template-columns:1fr 1fr;gap:16px 20px;padding:14px 21px;display:grid}.verification-notes span{color:var(--muted);font-size:10px}.verification-notes p{color:var(--ink);margin:6px 0 0;font-size:12px;line-height:1.45}.credential-list{border-bottom:1px solid var(--line);flex-direction:column;gap:8px;margin:0;padding:12px 21px;list-style:none;display:flex}.credential-list li{grid-template-columns:auto 1fr auto;align-items:center;gap:4px 10px;font-size:12px;display:grid}.credential-list li strong{grid-column:2}.credential-list li>span:not(.status-pill){color:var(--muted);grid-column:2}.credential-list .credential-download{grid-area:1/3/span 2;place-self:center end;min-height:32px}.review-form{justify-content:flex-end;gap:8px;padding:14px 20px;display:flex}.review-form label{flex:1;min-width:180px}.review-form input,.review-form select{border:1px solid var(--line-strong);width:100%;min-height:40px;color:var(--ink);font:inherit;background:#fff;border-radius:11px;padding:0 12px;font-size:12px}.review-form button{align-items:center;gap:7px;display:inline-flex}.review-form .danger-button{background:var(--danger-soft);color:var(--danger)}.review-form .danger-button:hover{background:#f6d6cf}.table-action{background:var(--danger-soft);min-height:34px;color:var(--danger);padding-inline:12px}.table-action:hover{background:#f6d6cf}.refund-control{width:max-content;position:relative}.refund-control summary{background:var(--danger-soft);min-height:34px;color:var(--danger);cursor:pointer;border-radius:10px;align-items:center;padding:0 12px;font-size:11px;font-weight:750;list-style:none;display:inline-flex}.refund-control summary::-webkit-details-marker{display:none}.refund-control form{z-index:3;border:1px solid var(--line);background:var(--surface);width:240px;box-shadow:var(--shadow);border-radius:12px;flex-direction:column;gap:8px;padding:12px;display:flex;position:absolute;top:calc(100% + 7px);right:0}.refund-control form p{color:var(--ink);margin:0;font-size:11px;line-height:1.4}.refund-control form input{border:1px solid var(--line-strong);width:100%;min-height:36px;color:var(--ink);font:inherit;background:#fff;border-radius:10px;padding:0 10px;font-size:12px}.refund-control form button{background:var(--brand);color:#fff;cursor:pointer;border:0;border-radius:10px;width:100%;min-height:34px;padding:0 12px;font-size:12px;font-weight:750}.refund-control form button.table-action{background:var(--danger-soft);color:var(--danger)}.safety-card{border-color:#ecc9c0}.safety-heading{grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:12px;padding:20px;display:grid}.safety-heading>svg{color:var(--danger)}.safety-heading .eyebrow{color:var(--danger);font-size:9px}.safety-heading time{color:var(--muted);margin-top:6px;font-size:10px;display:block}.match-card{border-color:var(--brand)}@supports (color:color-mix(in lab, red, red)){.match-card{border-color:color-mix(in srgb, var(--brand) 22%, var(--line))}}.match-heading{border-bottom:1px solid var(--line);background:linear-gradient(135deg, var(--brand-soft), white 55%);grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:14px;padding:18px 20px;display:grid}@supports (color:color-mix(in lab, red, red)){.match-heading{background:linear-gradient(135deg, color-mix(in srgb, var(--brand-soft) 70%, white), white 55%)}}.match-heading-icon{background:var(--brand);color:#fff;border-radius:12px;place-items:center;width:40px;height:40px;display:grid}.match-heading-copy .eyebrow{margin-bottom:4px;font-size:9px}.match-heading-copy time{color:var(--muted);font-size:10px;font-family:var(--font-plex-mono), monospace;margin-top:5px;display:block}.match-body{grid-template-columns:minmax(200px,260px) minmax(0,1fr);gap:0;display:grid}.match-intake,.match-shortlist{min-width:0;padding:18px 20px}.match-intake{border-right:1px solid var(--line);background:var(--surface-soft)}.match-intake .eyebrow,.match-shortlist .eyebrow,.match-overrides .eyebrow{margin-bottom:12px}.match-facts{gap:14px;margin:0;display:grid}.match-facts>div{gap:4px;display:grid}.match-facts dt{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:10px;font-weight:750}.match-facts dd{color:var(--ink);margin:0;font-size:13px;font-weight:600;line-height:1.45}.match-note dd{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:12px;padding:10px 12px;font-size:12px;font-weight:500}.match-overrides{border-top:1px solid var(--line);margin-top:18px;padding-top:16px}.match-overrides p{color:var(--ink);margin:0 0 8px;font-size:12px;line-height:1.45}.match-empty{color:var(--muted);margin:0;font-size:12px}.match-suggestions{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.match-suggestions>li{border:1px solid var(--line);background:var(--surface-soft);border-radius:14px;padding:12px 14px}.match-suggestion-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.match-suggestion-top>div:first-child{align-items:baseline;gap:8px;min-width:0;display:flex}.match-suggestion-top strong{font-size:14px}.match-rank{color:var(--brand);font-family:var(--font-plex-mono), monospace;font-size:12px;font-weight:750}.match-score{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:2px;display:flex}.match-score strong{font-family:var(--font-plex-mono), monospace;color:var(--ink-strong);font-size:16px}.match-score span{color:var(--muted);white-space:nowrap;font-size:10px}.match-reasons{gap:5px;margin:10px 0 0;padding:0;list-style:none;display:grid}.match-reasons li{color:var(--muted);padding-left:12px;font-size:12px;line-height:1.45;position:relative}.match-reasons li:before{content:"";background:var(--brand);border-radius:50%;width:4px;height:4px;position:absolute;top:.55em;left:0}@supports (color:color-mix(in lab, red, red)){.match-reasons li:before{background:color-mix(in srgb, var(--brand) 70%, var(--line))}}.match-actions{border-top:1px solid var(--line);background:#fff;align-items:center}.match-actions label{min-width:0}.match-reason-field{flex:1.4}.privacy-note{background:var(--danger-soft);color:#6b7280;border-block:1px solid #efd7d1;margin:0;padding:13px 20px;font-size:11px}.empty-state{min-height:180px;color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:30px;display:flex}.empty-state svg{color:var(--positive);margin-bottom:4px}.empty-state strong{color:var(--ink);font-size:14px}.empty-state span{font-size:11px}.overdue{color:var(--danger);font-weight:750}.login-shell{background:var(--surface);grid-template-columns:minmax(0,1.05fr) minmax(430px,.95fr);min-height:100vh;display:grid}.login-intro{color:#fff;background:radial-gradient(circle at 88% 8%,#4a8db538,#0000 28%),linear-gradient(145deg,#0b1f2e,#071521);flex-direction:column;min-height:100vh;padding:clamp(32px,5vw,72px);display:flex;position:relative;overflow:hidden}.login-intro:after{content:"";border:1px solid #ffffff14;border-radius:50%;width:520px;height:520px;position:absolute;bottom:-210px;right:-160px;box-shadow:0 0 0 70px #ffffff05,0 0 0 140px #ffffff05}.login-brand{z-index:1;position:relative}.login-copy{z-index:1;max-width:620px;margin:auto 0 64px;position:relative}.login-copy .eyebrow{color:var(--focus)}.login-copy h1{letter-spacing:-.055em;max-width:570px;margin:0;font-size:clamp(38px,5vw,68px);font-weight:670;line-height:1.02}.login-copy>p:last-child{color:#a8b8c6;max-width:550px;margin:24px 0 0;font-size:15px;line-height:1.7}.assurance-list{z-index:1;grid-template-columns:repeat(3,1fr);gap:12px;margin:0;padding:0;list-style:none;display:grid;position:relative}.assurance-list li{background:#ffffff0a;border:1px solid #ffffff1a;border-radius:16px;flex-direction:column;gap:13px;min-height:118px;padding:16px;display:flex}.assurance-list svg{color:var(--focus)}.assurance-list span{color:#8fa3b5;flex-direction:column;gap:5px;font-size:10px;line-height:1.4;display:flex}.assurance-list strong{color:#fff;font-size:11px}.login-panel{flex-direction:column;justify-content:center;min-height:100vh;padding:48px clamp(32px,7vw,100px);display:flex}.login-panel>div{width:100%;max-width:450px;margin:auto}.login-panel h2{color:var(--ink-strong);letter-spacing:-.04em;margin:0;font-size:34px}.login-help{color:var(--muted);margin:14px 0 0;font-size:13px;line-height:1.6}.login-actions{margin-top:30px}.primary-login{background:var(--brand);color:#fff;cursor:pointer;border:0;border-radius:14px;grid-template-columns:20px 1fr 20px;align-items:center;gap:10px;width:100%;min-height:50px;padding:0 16px;font-size:13px;font-weight:750;display:grid;box-shadow:0 10px 24px #205d5533}.primary-login:hover{background:var(--brand-hover)}.primary-login:disabled{cursor:wait;opacity:.72}.login-divider{color:var(--subtle);letter-spacing:.08em;text-transform:uppercase;align-items:center;gap:12px;margin:24px 0;font-size:10px;font-weight:700;display:flex}.login-divider:before,.login-divider:after{background:var(--line);content:"";flex:1;height:1px}.login-form{flex-direction:column;gap:15px;display:flex}.login-form label{color:var(--ink);flex-direction:column;gap:7px;font-size:12px;font-weight:700;display:flex}.login-form input{border:1px solid var(--line-strong);min-height:48px;color:var(--ink);background:var(--surface);border-radius:13px;padding:0 13px;font-size:16px}.login-form input:focus{border-color:var(--brand)}.login-error{min-height:18px;color:var(--danger);margin:0;font-size:11px}.login-unavailable{background:var(--warning-soft);color:#8a5a12;border:1px solid #e9caa1;border-radius:13px;padding:14px;font-size:12px;line-height:1.5}.login-footer{color:var(--subtle);text-align:center;margin:auto auto 0;font-size:10px}.spin{animation:.9s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width:1100px){.admin-shell{grid-template-columns:78px minmax(0,1fr)}.admin-brand{justify-content:center;padding-inline:4px}.admin-brand div,.sidebar nav a span,.operator>div:nth-child(2){display:none}.sidebar nav a{grid-template-columns:1fr;justify-items:center;padding-inline:0}.sidebar nav a b{margin:-24px 0 0 25px;position:absolute}.operator{grid-template-columns:1fr;justify-items:center;padding-inline:0}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.login-shell{grid-template-columns:1fr 440px}.assurance-list{grid-template-columns:1fr}.assurance-list li{flex-direction:row;min-height:78px}}@media (max-width:760px){.admin-shell{display:block}.sidebar{z-index:5;grid-template-columns:42px minmax(0,1fr);align-items:center;width:100%;height:auto;padding:10px 12px;display:grid;position:sticky}.admin-brand{border:0;padding:0}.admin-brand>img{width:40px;height:40px}.sidebar nav{flex-direction:row;margin:0 0 0 8px;padding-bottom:2px;overflow-x:auto}.sidebar nav a{flex:none;min-width:44px}.sidebar nav a b,.operator{display:none}.workspace{padding:28px 15px 36px}.workspace-header{display:block}.system-status{width:max-content}.header-actions{justify-content:space-between;margin-top:18px}.mobile-signout{display:block}.mobile-signout .icon-button{border:1px solid var(--line);background:var(--surface);color:var(--ink)}.metrics{grid-template-columns:1fr 1fr;gap:10px}.metrics article{min-height:104px;padding:15px}.overview-grid{grid-template-columns:1fr}.toolbar{flex-direction:column;align-items:flex-start}.toolbar form,.search-field{width:100%}.practitioner-summary{grid-template-columns:46px 1fr}.fee{grid-column:2;align-items:flex-start}.practitioner-details,.verification-notes{grid-template-columns:1fr}.review-form{flex-direction:column;align-items:stretch}.match-body{grid-template-columns:1fr}.match-intake{border-right:0;border-bottom:1px solid var(--line)}.match-heading{grid-template-columns:40px minmax(0,1fr)}.match-heading .status-pill{grid-column:2;justify-self:start}.login-shell{display:block}.login-intro{min-height:auto;padding:28px 22px 40px}.login-copy{margin:70px 0 0}.login-copy h1{font-size:42px}.assurance-list{display:none}.login-panel{min-height:auto;padding:42px 22px 32px}.login-footer{margin-top:60px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}